Let’s be honest: often dealing with an airline’s refund procedure can seem like arguing with your WiFi router. If you’re stuck wondering how to get your refund, we’ve simplified real easy. Whether it was a cancelled flight, missed flights or you’re just not feeling the journey anymore, here’s how to get a refund from an airline like a pro (or at least like somebody who understands what they are speaking about).
How to Get a Refund if an Airline Cancels Your Flight If the airline company cancels your flight, you’re usually entitled to a refund. Not a coupon. Not a travel credit.
An actual, genuine money-back-to-your-account refund. Here’s what to do
- : Don’t panic. Get your reservation recommendation number prepared.
- Head to the airline company’s website (or ours if you scheduled through Travelstart).
- Search for the Manage Booking or Cancellation & Refunds area.
- Follow the steps or call customer care.
- : Don’t panic. Get your reservation recommendation number prepared.
- Head to the airline company’s website (or ours if you scheduled through Travelstart).
- Search for the Manage Booking or Cancellation & Refunds area.
- Follow the steps or call customer care.
Did you know you get R1,000 off international flights with Travelstart+?
Actions to Ask For an Airline Refund (by means of Travelstart)
If you scheduled through us, here’s how to make magic happen:
Go to Travelstart Contact Page
- What can we assist you with? → Select: Cancellation & Refund
- Sub-category → Select: Cancellation request– please recommend which traveler
- Go into in your information, Travelstart reserving number and complete info in the remark box)
To follow up on an existing refund:
- Exact same contact page
- What can we assist you with? → Cancellation & Refund
- Sub-category → Act on pending refund
- Include your reservation reference.
- In the comment box offer your refund inquiry
That’s it. The refunds group will take it from there.
Can I Get a Refund for a Missed Flight? Sometimes yes, a partial refund. The majority of times nope. A lot of airlines do not refund missed flights unless it was their fault(e.g. hold-up or cancellation on a previous leg ). But it deserves inspecting the fare guidelines, you might be eligible for a partial refund or partial airport taxes
back. That’s why you must constantly get to the airport in time, bestie. A minimum of an hour or 2 hours ahead of time.
Here’s all you require to know about how to properly reserve flights online
What to Do If an Airline Refuses a Refund
If you’re certain that you are not at fault and the airline’s Ts & Cs remain in your favour:
- Screenshot everything
- Escalate to their refunds department
- If you reserved through a third-party (like us), let us help fight the great battle.
But if you know that you’re at fault, then there is no requirement to do all that.
The Length Of Time Do Airline Refunds Take?
Truthfully? It depends on the airline. For the most part, refunds take around 6– 8 weeks once they’re processed.
Why the wait? Considering that refunds are mainly bank-to-bank and have to go through third party coordination, verification steps and other nitty gritty processing, it might take a while to clear the funds. Patience is not a tip but a must.
We want it moved quicker, we truly do however hey, we don’t make the rules.
Do South African Airlines
Offer Refunds? Here’s a quick cheat sheet: Airline
Refunds?Notes FlySafair Not typically Cancellation cost applies. Balance goes to your FlySafair wallet for future trips.LIFT Not basic
Cancellation charge uses. Balance
goes to your LIFT wallet for future bookings.Airlink Yes, depending on fare type Need to cancel within time limit
. Admin costs apply.CemAir Yes, depending on fare type
Cancel within time limits. Admin charges apply.South African Airways(SAA)Yes, depending upon fare type Time-sensitive cancellations just. Admin charges use. Do International Airlines use refunds? Partial refunds may be readily available, either on the ticket
or airport taxes, depending upon the fare guidelines.
Lower fares usually feature more constraints.
If you scheduled through a representative, please call them straight. If reserved with the airline company, connect to the airline company. All cancellation requests need to be made
a minimum of 24 hours before departure. No-shows are usually not eligible for refunds. Let’s break it down: Airline company Refunds?Notes Emirates Yes, if fare enables Contact the representative you scheduled through.Qatar Airways Yes, with terms Processing takes 2– 3 weeks.Turkish Airlines Refundable fares only Anticipate admin fees and delays.British Airways Yes, by means of Manage My Booking
| No refund if you miss out on the flight.Lufthansa Yes Cancellation fees apply.Air France/ KLM Yes | One of the | smoother refund processes out there. Last Tips Always check out the fare |
| conditions before booking Conserve emails , boarding passes and verifications Refunds require time. | ||
| Don’t expect Apple Pay speed Reserved through us? Let us manage the | ||
| admin. Request a Refund Now There | you have it folks, that’s how to get a refund from an airline company |
